One of the biggest surprises a home owner can experience is returning home to standing water throughout their house. Whether the cause is a toilet overflow or burst pipe, it is important to act quickly so the damages do not spread and create damage to your home that could have been avoided. Here are a few steps to follow to in such an emergency:

  1. Locate the source – This can be difficult depending on how much water you discover and the extent of the damages. Ideally, you’ll be able to locate the source of the damages and turn off the valve to a localized water source. The most common sources can by supply lines to faucets, toilets or water heaters. These sources typically have dedicated valves that can turn off the water to that specific source without shutting the water off to the entire house. If you cannot locate the precise source, most homes have a main supply valve to the home which is typically located at the hose bib in front of the house. By shutting this valve, you will turn off the water to the entire home.
  2. Call for help – Once the water is no longer leaking the clock is ticking to save the damaged material. It is important to extract any standing water to keep it from spreading to unaffected areas of the home, and to save any material it may have already come into contact with. A water mitigation company can extract any standing water and set drying equipment to save as much of your home as possible.
  3. Fix the source – If you’re a DIY homeowner or need a plumber, it is important to repair the source as soon as possible to restore the water to your home.
  4. Contact your home owners insurance company – Home owners insurance is important in helping pay for the damages to your home. Insurance companies do provide coverage for certain types of water damage, and may cover the mitigation and repair process. If you have questions about that process or have concerns about filing a claim, contacting you agent is a great way to get clarity on the process and what to expect. Also, most reputable water mitigation companies are experienced in the insurance claims process, some even have claims specialists on staff, and can also help advise you on what to do and what you can expect.

A burst pipe or toilet overflow is always going to be a difficult and unexpected event to overcome. It is important to rely on the experts who can help guide you through the process and make what can be an overwhelming and traumatic event more manageable.

If you think you might have water damage in your home Call ServiceMaster Restoration by Elite For a FREE Estimate (916) 245-8862

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